If you have a housing voucher, your housing office can help you, as this page explains. If you do not have a voucher, please contact your property manager.
Get a code from your housing office
If you could not finish setting up your account, the housing office can help. A staff member checks who you are, then gives you a code. You use the code to choose your own password.
Do you already have an account?
You may already have an account with us, even if you have not used it for a long time. If you do, first try to sign in or ask for a new password. If that does not work, the office can help you.
Do you already know your password? Sign in
If you do not know your password, ask for a link to choose a new one: Forgot password?
Which office to go to
Go to the office for Test Organization.
What to bring
- A photo ID, such as a driver license, a state ID card or a passport.
- A letter from the housing office, if you have one. Your tenant number is printed on it.
What happens at the office
A staff member checks who you are. Then they give you a code, or send it to your phone or email. Type the code on the sign-in page and choose your password. The code works for one day, and once you have used it, it stops working.
When the office is open
Call the phone number below to ask what hours the office is open before you travel.
If you cannot come to the office
Call the office instead. If the office has a phone number for you on file, a staff member can check who you are by calling you back on it.